Frequently Asked Questions

  • We provide expert assistance in:

    • locating the right senior living communities,

    • enhancing aging-in-place strategies, and

    • offering financial planning resources to empower you in making informed decisions.

  • Yes!

    Our consultations and advisory services are provided at no cost.

    We partner with senior living providers in OUR community to ensure you can have expert guidance 100% FREE.

  • In your initial consultation, we’ll discuss your current situation, carefully assess your needs and preferences, and review the available options. Throughout this process, we provide compassionate support and guidance to help you make informed decisions with confidence.

  • This can be a senior’s best option. When it is, our network of local professionals who specialize in helping with aging at home safely is always growing. After your needs analysis, we will work to create a comprehensive plan, provide call lists, or make calls with you as needed. A Havens advisor will follow up with any contractors or service providers to ensure the process goes smoothly.

    And if your needs evolve, we’re always there, ready to serve.

  • Often, seniors and their families have already considered this question before speaking to a Havens advisor.

    During our first consultation we will help evaluate your current lifestyle, health needs, and your living preferences to help determine whether moving is the best option for you or your loved one.

    Physicians are often helpful resources in this decision process, as well.

  • This is one of the most common questions we receive. Costs can vary widely depending on the location, amenities, and services offered, and prices are often subject to change. Because of these variables, the best way to get an accurate understanding of senior living expenses is to speak with a Havens Advisor. We provide personalized guidance to help you navigate the true costs based on your specific needs and preferences.

    A positive trend in the industry is making budgeting easier: many communities are now including previously a-la-carte services within their standard fees. This shift means monthly costs are more predictable and transparent than ever before.

    As you explore your options, keep in mind that advertised rates often cover a range of services such as:

    • Three meals per day

    • Assistance with activities of daily living

    • Room cleaning

    • Utilities (including heating and air conditioning)

    • Television

    • 24-hour emergency assistance

    • Social activities

    • Transportation, and more

    Every community is unique, so connecting with a Havens Advisor ensures you receive tailored information and support to find the best fit for you.

  • Great question! We always recommend speaking with a Havens Advisor to help you make an informed decision. Our advisors provide a holistic view of your current expenses compared to the costs of moving into a senior living community. Often, people spend more than they realize to live at home, so the difference in costs may be smaller than expected.

    Every situation is unique, so gathering all the facts is essential to choose the right option for you. If you’d like help assessing affordability, please call us or schedule a convenient time for a Havens Advisor to contact you.

  • Absolutely! We help clients…

    • navigate the budgeting process,

    • estimate what your true monthly costs will be, and

    • determine what financial resource options are available,

    …so, you can make informed decisions about funding your senior living lifestyle.

  • Senior living communities are commonly categorized as independent living, assisted living, memory care, and skilled nursing. Many communities also provide respite and rehab care, which are short-term, temporary stays.

    At Havens, we conduct a thorough needs assessment to recommend options that best align with each client’s unique needs and circumstances.

  • A Havens Advisor personally visits each community we suggest, taking detailed notes to ensure a comprehensive evaluation. We carefully assess key aspects including

    • location,

    • cost,

    • available services,

    • staffing,

    • daily schedules,

    • food options and quality,

    • activities,

    • cleanliness, and

    • the overall community culture.

    This thorough analysis allows us to match you with a community that fits your lifestyle and values. Importantly, we only recommend communities where we would feel confident and comfortable placing our own family members.